Support

Get professional support so you can concentrate on what you’re best at: podcasting.


Personal

€39

1 Podcast
  • 1 Year of Support
Get Support!


Network

€199

Unlimited Podcasts & Multisite
  • 1 Year of Support
Get Support!
All packages provide access to a private ticket support system for 1 year and Backend Support. You only pay once. There are no recurring payments.
Looking for a custom package? Please contact eric@podlove.org

Questions & Answers

What is your response time?


We try to respond as quickly as possible, normally within a few hours. It should never take longer than a day or two.


Can I get support in German?


Yes. As of right now, the interface is English only, but we speak German.


Do I have to sign a long-term contract?


No. You pay once only. There are no recurring payments.


What is “Backend Support”?


If something isn’t working, you can provide us with access to your system. That allows us to localize the issue more efficiently compared to just messaging. Your problems will be solved quicker.


What types of payment do you accept?


Visa, MasterCard, PayPal, Sofortüberweisung, Payment In Advance and ELV (Direct Debit).


Can I call you?


Sometimes a Skype call is the best option to solve problems, discuss strategies and answer questions. Please send a Consulting Request.